Hi, I'm Chingkhei Ngamba !

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Call me "Jemz" or simply "Ching".

I am a former Customer Care Officer with more than 4 years of experience including my Freelance work. One of my major responsibility was to respond my customers on chat where I troubleshoot their systems via remote desktop, and I was also with one of the Real Estate Organization as an Adviser where I answered any queries based on real estate and all my experiences are based on online chat directly to my customers/clients.  I even handled 5 chats at the same time and these experiences fire-up my typing speed. I would also describe myself as a Website Developer. I have a sound knowledge of the PHP, XML, XHTML, Wordpress, HTML, CSS and some basic Python. I have an ability to develop and design webpages/websites and make them functional which is one of my strong point.

Currently, I am a freelancer based on Virtual Assistant Jobs which fits my expertise. I also run few of my digital marketing websites.

When I am not with my Laptop, you can either find me teaching Mathematics to few of my favorite students or sharing the unconditional love of God to my friends and family.

  • HIGHLIGHTS OF QUALIFICATIONS

    • Accurate, fast keying skills and sound knowledge of computer applications.

    • Extensive knowledge of HTML, CSS, PHP, Photoshop, Dreamweaver, MS Office, Windows OS

    • Familiarity with telephone etiquette, records management and report generation

    • Ability to interact with management, coworkers and end users in a pleasant manner

    • Ability to work with and maintain confidentiality of sensitive information 

  • EXPERIENCE SUMMARY

    • Employer Name : PropTiger (makaan.com)
    Duration : January-2016 till February-2017
    Designation : Customer Care Executive (Real Estate Advisor)
    Role & Responsibility : To generate lead and assist Customers’ queries over chat

    • Employer Name : Convergys
    Duration : January-2015 till October-2015
    Designation : Customer Care Executive (ATNT Process)
    Role & Responsibility : To resolve Customers’ queries over chat

    • Employer Name : iEnergizer
    Duration : May-2010 till June-2011
    Designation : Game Tester/Customer Support
    Role & Responsibility : To test Pogo/EA Games online & report bug
    To resolve customers’ queries (technical) via chat/remote desktop 

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  • HIGHEST ACADEMIC PROFILE 

    Degree : Graduation (Bachelor of Engineering in Computer Science)
    University : North Eastern Hill University
    Institution : Shillong Engineering & Management College
    Year of Passing : 2009
    Aggregate Marks in % : 55.59

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Email ID: code4hisglory@gmail.com
Mobile no: +91 8512830264

Write to me directly, give me a call or just drop by anytime, I endeavour to answer all enquiries within 24 hours on business days.